/* Contact centre and support tickets */
.contact-page{max-width:1380px!important}.contact-head{position:relative;padding:48px;border:1px solid rgba(255,255,255,.88);border-radius:30px;background:radial-gradient(circle at 12% 0,rgba(224,174,57,.19),transparent 34%),linear-gradient(145deg,rgba(255,253,248,.83),rgba(244,235,216,.49));box-shadow:0 28px 76px rgba(37,29,9,.1),inset 0 1px 0 #fff;overflow:hidden}.contact-head:after{content:"?";position:absolute;left:45px;top:50%;transform:translateY(-50%);font-size:13rem;font-weight:900;line-height:1;color:rgba(200,148,32,.055)}.contact-head p{font-size:1.04rem;line-height:1.85}.demo-contact-note{display:inline-flex;margin-top:22px;padding:8px 13px;border:1px solid rgba(200,148,32,.2);border-radius:999px;background:rgba(255,252,245,.58);color:#80601f;font-size:.76rem;font-weight:800}
.booking-payment{margin-top:27px}.payment-choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.payment-choice{position:relative;display:grid;grid-template-columns:auto 1fr;align-items:center;gap:12px;padding:17px;border:1px solid rgba(23,23,19,.11);border-radius:16px;background:rgba(255,252,245,.48);cursor:pointer;transition:.2s}.payment-choice:hover,.payment-choice.active{border-color:rgba(200,148,32,.58);background:rgba(250,238,209,.55);box-shadow:0 12px 28px rgba(41,32,10,.08)}.payment-choice input{position:absolute;opacity:0;pointer-events:none}.payment-choice>span{width:42px;height:42px;display:grid;place-items:center;border-radius:13px;background:#171713;color:#e4b64a;font-size:1rem}.payment-choice strong,.payment-choice small{display:block}.payment-choice small{margin-top:4px;color:var(--muted);font-size:.7rem;line-height:1.5}.cash-policy-note{margin:12px 0 0;padding:11px 13px;border-right:3px solid #c89420;border-radius:9px;background:rgba(200,148,32,.07);color:#655a44;font-size:.75rem}.checkout-methods{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:18px 0}.checkout-method{display:flex;align-items:center;gap:9px;padding:14px;border:1px solid var(--line);border-radius:13px;background:rgba(255,252,245,.55);cursor:pointer}.checkout-method.active{border-color:#c89420;background:#f8edcf}.checkout-method input{width:16px;margin:0}.checkout-method small{display:block;color:var(--muted);font-size:.66rem}.cash-confirmation{padding:13px;border:1px solid rgba(200,148,32,.2);border-radius:12px;background:rgba(200,148,32,.08);color:#5d5139;font-size:.76rem;line-height:1.7}
.contact-channel-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:-17px 25px 30px;position:relative;z-index:2}.contact-channel{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:15px;min-height:125px;padding:22px;border:1px solid rgba(255,255,255,.92);border-radius:22px;background:linear-gradient(145deg,rgba(255,253,248,.83),rgba(244,235,216,.5));color:var(--ink);text-align:right;box-shadow:0 18px 48px rgba(37,29,9,.09),inset 0 1px 0 #fff;backdrop-filter:blur(20px);cursor:pointer;transition:transform .25s,box-shadow .25s,border-color .25s}.contact-channel:hover{transform:translateY(-4px);border-color:rgba(200,148,32,.34);box-shadow:0 25px 58px rgba(37,29,9,.13),inset 0 1px 0 #fff}.channel-icon{width:50px;height:50px;display:grid;place-items:center;border-radius:16px;background:linear-gradient(145deg,#342b18,#11110d);color:#e3b54a;font-size:1.25rem;box-shadow:0 13px 28px rgba(28,23,12,.18)}.contact-channel.whatsapp .channel-icon{background:linear-gradient(145deg,#28795a,#14513a);color:#fff}.contact-channel small,.contact-channel strong,.contact-channel em{display:block}.contact-channel small{color:#946812;font-weight:800}.contact-channel strong{margin:5px 0 3px;font-size:1.05rem;direction:ltr;text-align:right}.contact-channel em{color:var(--muted);font-size:.72rem;font-style:normal}.contact-channel>b{color:#a77716;font-size:1.1rem}
.support-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:22px;align-items:start}.ticket-form,.support-promise,.ticket-lookup,.support-note{border:1px solid rgba(255,255,255,.9);border-radius:24px;background:linear-gradient(145deg,rgba(255,253,248,.8),rgba(244,235,216,.48));box-shadow:0 22px 62px rgba(37,29,9,.09),inset 0 1px 0 #fff;backdrop-filter:blur(22px)}.ticket-form{padding:32px}.ticket-form-head{display:flex;justify-content:space-between;align-items:start;gap:25px;padding-bottom:24px;margin-bottom:26px;border-bottom:1px solid rgba(23,23,19,.09)}.ticket-form-head span,.support-promise>span,.ticket-lookup>span{color:#946812;font-size:.78rem;font-weight:800}.ticket-form-head h2{margin:4px 0 7px;font-size:1.8rem}.ticket-form-head p{max-width:560px;margin:0;color:var(--muted);line-height:1.75}.secure-form-mark{display:flex;align-items:center;gap:9px;min-width:max-content;padding:10px 12px;border:1px solid rgba(200,148,32,.17);border-radius:13px;background:rgba(255,252,245,.55)}.secure-form-mark i{width:27px;height:27px;display:grid;place-items:center;border-radius:50%;background:#e4f4e9;color:#237b57;font-style:normal}.secure-form-mark small{color:var(--muted);font-size:.65rem;line-height:1.45}.ticket-form .form-grid{margin-bottom:18px}.ticket-form label small{color:var(--muted);font-weight:500}.attachment-field{padding:17px;border:1px dashed rgba(200,148,32,.35);border-radius:15px;background:rgba(255,252,245,.38)}.attachment-field input{background:transparent;border:0;padding:6px 0;box-shadow:none}.attachment-field em{display:block;color:var(--muted);font-size:.7rem;font-style:normal}.ticket-consent{display:flex;align-items:flex-start;gap:10px;margin:7px 0 20px;color:#5f5749;font-size:.78rem;font-weight:600}.ticket-consent input{width:18px;height:18px;flex:0 0 auto;margin:0;accent-color:#171713}.ticket-submit{width:100%;min-height:53px}.ticket-submit b{margin-right:8px}
.support-aside{position:sticky;top:108px;display:grid;gap:15px}.support-promise,.ticket-lookup{padding:25px}.support-promise ol{display:grid;gap:0;margin:16px 0 0;padding:0;list-style:none}.support-promise li{display:flex;align-items:flex-start;gap:12px;padding:16px 0;border-bottom:1px solid rgba(23,23,19,.08)}.support-promise li:last-child{border-bottom:0}.support-promise li>b{width:34px;height:34px;display:grid;place-items:center;border-radius:11px;background:rgba(200,148,32,.1);color:#946812;font-size:.7rem}.support-promise strong,.support-promise small{display:block}.support-promise small{margin-top:4px;color:var(--muted);font-size:.72rem;line-height:1.5}.ticket-lookup h2{margin:4px 0 6px;font-size:1.4rem}.ticket-lookup>p{color:var(--muted);font-size:.78rem;line-height:1.6}.ticket-lookup button{margin-top:11px}.lookup-result{display:none;margin-top:14px;padding:13px;border-radius:12px;background:rgba(200,148,32,.09);font-size:.77rem;line-height:1.7}.lookup-result.show{display:block}.lookup-result strong,.lookup-result span{display:block}.lookup-result span{color:var(--muted)}.lookup-result.not-found{background:#f9e8e5;color:#943d32}.support-note{display:flex;align-items:flex-start;gap:12px;padding:18px}.support-note i{width:31px;height:31px;display:grid;place-items:center;flex:0 0 auto;border-radius:10px;background:#171713;color:#e4b64b;font-style:normal;font-weight:900}.support-note p{margin:0;color:var(--muted);font-size:.75rem;line-height:1.65}.support-note b{color:var(--ink)}

.admin-tabs .tab-count{margin-right:auto;min-width:22px;height:20px;display:grid;place-items:center;padding:0 6px;border-radius:999px;background:#b77f16;color:#fff;font-size:.65rem;font-style:normal}.admin-tabs button.active .tab-count{background:#e4b64a;color:#171713}.support-live{display:inline-flex;align-items:center;gap:7px;padding:7px 10px;border:1px solid rgba(200,148,32,.16);border-radius:999px;color:var(--muted);font-size:.7rem}.support-live i{width:7px;height:7px;border-radius:50%;background:#42a778;box-shadow:0 0 0 5px rgba(66,167,120,.1)}.support-admin-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:18px}.support-admin-summary article{padding:16px;border:1px solid rgba(255,255,255,.88);border-radius:16px;background:rgba(255,252,245,.52);box-shadow:inset 0 1px 0 #fff}.support-admin-summary span,.support-admin-summary strong{display:block}.support-admin-summary span{color:var(--muted);font-size:.7rem}.support-admin-summary strong{margin-top:5px;font-size:1.35rem}.ticket-admin-list{display:grid;gap:11px;margin-top:16px}.admin-ticket{display:grid;grid-template-columns:minmax(180px,1fr) 1.2fr auto;gap:20px;align-items:center;padding:18px;border:1px solid rgba(255,255,255,.88);border-radius:17px;background:rgba(255,252,245,.55);box-shadow:inset 0 1px 0 #fff}.ticket-customer{display:flex;align-items:center;gap:11px}.ticket-customer .customer-avatar{flex:0 0 auto}.ticket-customer b,.ticket-customer small,.ticket-main b,.ticket-main small{display:block}.ticket-customer small,.ticket-main small{color:var(--muted);font-size:.68rem}.ticket-main>span{display:inline-flex;margin-bottom:5px;padding:3px 7px;border-radius:999px;background:rgba(200,148,32,.1);color:#89610f;font-size:.62rem;font-weight:800}.ticket-main b{margin-bottom:4px}.ticket-meta{display:grid;justify-items:end;gap:7px}.ticket-priority{font-size:.65rem;font-weight:800}.ticket-priority.urgent{color:#a63e34}.ticket-priority.high{color:#a56800}.ticket-priority.normal{color:#327359}.ticket-state-actions{display:flex;gap:5px}.ticket-state-actions button{border:0;border-radius:8px;padding:6px 8px;background:#ece6d9;color:#50483a;font-size:.64rem;font-weight:800}.ticket-state-actions button.active{background:#171713;color:#fff}.ticket-status{padding:4px 8px;border-radius:999px;font-size:.63rem;font-weight:800}.ticket-status.open{background:#fff0cf;color:#986000}.ticket-status.progress{background:#e4eef8;color:#2a6091}.ticket-status.closed{background:#e1f3e9;color:#24714f}

@media(max-width:1050px){.contact-channel-grid{margin-inline:0}.support-layout{grid-template-columns:1fr}.support-aside{position:static;grid-template-columns:1fr 1fr}.support-note{grid-column:1/-1}.admin-ticket{grid-template-columns:1fr 1fr}.ticket-meta{grid-column:1/-1;justify-items:start}.support-admin-summary{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.contact-head{padding:30px 22px;border-radius:23px}.contact-head:after{display:none}.demo-contact-note{border-radius:12px}.contact-channel-grid{grid-template-columns:1fr;margin-top:-7px}.contact-channel{min-height:105px}.ticket-form{padding:23px 18px}.ticket-form-head{flex-direction:column}.secure-form-mark{align-self:stretch}.support-aside{grid-template-columns:1fr}.support-note{grid-column:auto}.admin-ticket{grid-template-columns:1fr}.ticket-meta{grid-column:auto;justify-items:start}.ticket-state-actions{flex-wrap:wrap}.support-admin-summary{grid-template-columns:1fr 1fr}.payment-choice-grid,.checkout-methods{grid-template-columns:1fr}}
@media(max-width:440px){.support-admin-summary{grid-template-columns:1fr}.contact-channel{padding:18px}.channel-icon{width:44px;height:44px}}
@media(prefers-reduced-motion:reduce){.contact-channel{transition:none}}